Bottom line if someone would have taken the metals out the mailbox we would have loss the 20,000.00 we invested Be careful dealing with these people. Known as the People’s Bullion Dealer, Provident was founded at the request of customers looking to buy precious metals from a partner they could trust. Political Signs Must Go! This company is despicable in the way they handle their customers. The prices are fair. There are plenty of other bullion dealers out there with just as good prices and much better service. The next day my wife goes out to the mail box and finds the package so I guess that was a good thing come to find out the mailman signed for it and stuck it in the box almost 36 hours earlier the reason i am writing about this because this could happen to anyone. Never buy nor sell to them again. Provident Metals is a well-known coin store which competes against other coin stores like NGC, Royal Canadian Mint and The Royal Mint. Odd that price of gold went up after order. It appears as though Provident Metals will be maintained as a separate brand from JM Bullion and continue to operate independently. I have ordered several dozen times from Provident. That is BS. Provident is quick to charge my credit card and take my money but then my order sits in "confirmed payment" for 3 day and then "processing" for another 3 days before it finally ships. Provident Metals is operated by 30 years old owner, Joe Merrick with PO BOX address in Texas. If anyone else has this happen please write a review. Write a review. Think may others will be as well. great site for anyone getting into stacking. I recently ordered a kilo of silver and mailed my check next day. She wants me send back the coin at my cost for refund. Apparently Provident Metals is making a bad habit out of taking money for a material they don't have in stock without telling people it's not available. Specialties: At Provident Metals, we deliver consistent customer satisfaction, industry leading value and state of the art security to precious metal investors. Value 1. Political Signs Must Go! The management is about as dishonest as they come. I paid the fee thinking I under paid my bill so as not to hold up my order. I would RUN in the opposite direction. ProvidentMetals has a consumer rating of 2.89 stars from 38 reviews indicating that most customers are generally dissatisfied with their purchases. any comments? One of Austria Philharmonic has burnt mark on the edge. When I received them they had scratches, gouges, and finger prints on them. JM Bullion vs Provident Metals. The company has received some complaints, but according to the BBB, Provident Metals are capable of dealing with these issues in a timely and fair manner. I've also called with questions about policies, etc. Don't waste your time. Never buy from these people. She even had the nerve to offer me the Buyback price, which would have meant I would take a loss on the item. providentmetals.com Visit this website providentmetals.com. They have the lowest prices in the industry and they have Free Shipping which is a big deal to me. My first order included copper rounds and bars and nickel rounds. Some people won't get their order after they file for bankruptcy just like when the other companies did not pay. Great selection of materials! I've heard this from a lot of people. Stay safe with our COVID-19 guide. !I placed a $250 order with Provident on April 10 (nearly 2 months ago). A-holes. We support our investors' goals by providing high-quality precious metals at… Fraud/Scammers... or just incompetent. +++ good assortment, good prices, good packing, no tax-- slow speed of delivery, photos sometimes not real- cleaned & photoshoped. They said it was delivered but my mail box takes a key they say someone stole it and it’s my problem. My $5 Indian Head gold coin was sent in for grading and slabbing. i received a roll of kookaburras and everyone has pry marks on the capsule from where it had been opened. providentmetals.com. The woman seemed like she really didn't care, and kept confusing which product I was even referring to. So we contacted Provident and was told sense it was signed for the insurance would not cover. They keep all the good ones for themselves. Don't know the law on their sales of US and other government issues as a priveliged reseller but I suspect may have broken some laws and/or they did some fishy stuff. Provident Metals has 19 reviews with an overall consumer score of 4.4 out of 5.0. No, because they have a lot to hide. So true. With a range of products across a broad spectrum of precious metals including Gold and Silver, Provident is certainly worth considering as part of your overall investment strategy. I would suggest you stick with somebody like APMEX that is a much better place. With the recent Covid-19 they started charging totally EXCESSIVE prices over spot price. Provident Metals is a Dallas, Texas, coin dealer that serves as a premier source for individuals who want to buy silver or gold coins for their investment portfolios or coin collections. DON'T THROW YOUR MONEY AWAY ON THIS COMPANY. They have way too many loopholes. Customer service unhelpful, and in no rush to make things right. We’re in this together! When I receive it not so random. It's obvious that Provident doesn't care what the conditions of the coins are when they send them out and they surely don't stand behind their products or they would have offered to replace the damaged items. I will be reporting them to the BBB, despite the upstanding reviews others may have left. It's three items guys, not hard to pick and pack. This was disappointing. Three dollars plus over spot when spot was at around twelve per oz. One of the coins was also riddled with "BB" indentations. You might get a couple good orders from them, but they WILL screw you over in the long run. Prom season is here, and you deserve to look and feel amazing for your big party! All content is posted anonymously by employees working at Provident Metals. Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. 5 years after I purchased I called to see buy back price. Sitejabber’s sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Then a couple hours later they say in an e-mail they have them. Read the MARKET LOSS POLICY very carefully. Customer service (if you need it) is fast and their pricing is great. If I have one day to pay, I certainly expect quicker delivery than four weeks or so. Complaint Review: Provident Metals - Lavon Texas. Plus, the transaction went smoothly. I highly recommend Provident Metals. With your purchase of the 1 oz Gold Lunar Ox Bar at Provident Metals comes an individually-sealed protective card. I have made several purchases with ProvidentMetals and have never had an issue. Provident Metals, a subsidiary of Provident Precious Metals, primarily deals with bullion coins, rounds, and bars, though they also offer many U.S. Mint products such as proof sets. They do not value their customers one bit. They will take you for every cent they can. DONT DO IT FOLKS. Take your business elsewhere. Not only do they sell bullion, they also sell Bullion jewelry. He wrote back and said that if they canceled my order I would have to pay a MARKET LOSS penalty. The CoinTalk Forum search feature is VERY easy to use, and will turn up scads of thread reviews on this merchant that go back months and years. The pricing and selection seem fair, however I'm not too happy with their shipping policies. I promptly, before my order was processed, told him to cancel my order. A total waste of time and money on my part. Typical for Provident Metals. on even when trying to buy multiple kilogram bars. Dishonest, unscrupulous practices. So do not order from them because you likely won't get your order. At this point, only time will tell if Provident follows-through with their agreement to exchange the worn-out coins. When I called they treated me poorly, and refused to give me a refund, or even an exchange. Guess if I had not called and checked on my order it would be still sitting in your shipping dept. Great Provider. Call us at 800-313-3315. Took so long for them to process my order - i paid the CC fee so i could get my stuff fast - shipping is complete bunk - i want some kind of refund. Never had a problem with the quality of items purchased. Provident Metals Corp. Bullion Coin Dealers. It was awarded an A- rating by the Better Business Bureau and has been able to maintain its solid standing since then.. Then they said that If I sent the bullets back they would issue me a credit. Not often because Provident Metals has terrible management that don't know how to keep things in stock. This is the Provident Metals company profile. On 8/28/13, I made another order and paid with a credit card as I usually do. $1.50 under spot. From the most popular silver round the Buffalo design, the Incuse Indian design, Saint Gaudens mold, both Morgan and Peace Dollar replica, and finally the Englhard Prospector. I have since placed all my orders through Apmex and SD Bullion. 999 purity stamped bars i ordered are turning black in my electroplating solution, indicating the presence of iron- Fe II (aq). Everything arrived as expected. Usually no problem with them. Does provident have an audit report? Both offer free shipping over $99.00. Their price quote is higher than market price, and does not reflect market price reflections which they refuse to explain. I suggest you don't either. This order took place in last three weeks. I just received my order of 500 Perth Mint Kookaburo. They definitely don't seem to understand that we can just go straight to a competitor. However once they receive the check they send an email stating that it will take a week to clear and another week for the money to post to their account before they will then start packing your order, which will require 3 to 5 additional days. How does it work? I purchased two silver 45ACP bullets recently. Do not buy masks from unknown unreliable websites! They claim they buy back at xx over spot. Copious issues. Definitely worth passing on to the next generation. This is a company that says that they really want to make the customer happy. So e request a copy of the signature which we could not make out. Provident Metals announced today that it had been acquired by JM Bullion in August 2019. I emailed customer service (Melissa). I will never order from them again. I've had lovely service with them and my guy I purchase from is awesome. They claim they have not received payment. BEWARE! Beware of their shipping scams that they sent it to the wrong address, beware of their payment never received scam, beware of fraudulent coins scam., I wouldn't buy a 1 oz copper coin from them they would mess that up let alone silver, gold, Platinum, palladium. 2 reviews for Provident Metals. Glassdoor gives you an inside look at what it's like to work at Provident Metals, including salaries, reviews, office photos, and more. To find more information about reviews and trust on Sitejabber.com please visit. ===== What is Provident Metals about? Grade less ? All Provident Metals details are believed to be correct at the time of listing. if i spend a few thousand on silver i don, t want to get bad merchandise or wait a month when it states will be shipped in 1-5 days thanks its 5:30 a. m want to order now while silver is way down, but you don, t open till 8 a. m and it states that online purchases you are not liable for lost orders? While the bars I received were in Mint Plastic, the bars were somehow dinged up like crazy. Upon further digging I see this happens to more people than just me. Questionable advertisements, business dealings, contacting the state attorney in Texas. Once you get a confirmation number you can't cancel it, even though the payment has not been processed. After three more days I called and was told the warehouse was "running slow" but my order would be bumped up and shipped within "a day or two". They have outstanding customer service, their customer service reps aren’t cold on the phone as I have experienced when speaking with Provident customer service, and 2 months later I have yet to receive a follow up phone call providing me an update on my missing metals. I'll never order from them again. At best they now have a massive quality control failure, at worst they have become a fraud. Provident Metals Reviews, Rating, & Testimonials I sent photos in and was told there was nothing wrong with the product I received. Provident Metals has become the best online bullion dealer by providing a secure website and friendly and knowledgeable customer service representatives that will help you understand the gold and silver bullion products you purchase. How often does your starter pack restock? If you do, you'll most likely lose money. They have always been fast and easy to use. My brother works for them and he said they are getting ready to file for bankruptcy like so many precious metals companies have done. Write a review Write a review Reviews 3,662 Write a review. I paid with PayPal. I received an email from Provident stating I owed $31 plus for money owed them. They are great to deal with, the metals I purchased were beautiful, flawless and my shipments were on time. Call 800-313-3315 or visit us online! Excellent price point! | Read 81-100 Reviews out of 3,668. After 5 years of my business and always delivering they refused to help me at all. Provident Metals Review Summary: Provident Metals is a bullion dealer that sells a full range of precious metals, including gold, silver, palladium, platinum, and copper. F n crooks. However, also received one 1966 canadian dime, which is NOT 90% silver. I made a small order and was provided with an estimated ship time of 1 - 3 days. While not as pretty as the newly minted coins they are rich in history. Provident has the best prices and fast shipping. Such as: Provident Metals ROCKS!!! NTR bars that were listed as "New". 5 STARS!!!!! Write a review Write a review Reviews 3,662 Write a review. Capsules came scratched, wouldn't replace, deleted my review. Well somehow upon checking my order it showed cancelled?? Coronavirus Covid-19 order masks now?? Very similar (good) experience but JM Bullion shipped faster. Reviews of Provident Metals. They claimed they didn't have in stock them they would contact you when available. I would not buy from Provident Metals, especially when there are real companies out like APMEX and JM Bullion. Ordered 100 junk silver dimes. In the announcement from Provident Metals… I have placed several orders with this company in the past, but thank God this was not one of my high purchase orders. Love them. Provident Metals Gold Bullion Pricing Review. I did their spot deal and a couple of other orders. The reason I'm giving them 4 instead of 5 stars is that it took them several business days to get the order in the mail. I never receive a follow up, I have not been offered a replacement of my order, not a refund... despite the fact I have requested numerous times. Provident Metals is a BBB-accredited business serving as an online-based precious metals broker. The question is, do they deliver on all their promises? Provident Metals Corp. ... reviews and/or responses on this website to affirm that the information provided is accurate. Other than that, the experience with Provident Metals was a good one. This was my first time dealing with someone other than JM Bullion. Not 2 sure about this company: questions need to be answered about consustently late orders and money in the currency float. I would recommend Provident Metals and am very pleased with their service, fast delivery of items and emails concerning the status of your order. After 5 days I emailed customer service but did not receive a reply. Learn how to stay safe during COVID-19 in our new guide: With that being said, let´s continue with the review on Provident Metals! I left a review with these facts but they never posted to the site, and were just deleted. Scumbags. About Provident Metals. Provident was affiliated with mulligan mint so not clear where their products originate from. My check hasn’t been cashed nor returned. When the price of Spot Gold fluctuates, so does the products they sell, unlike other companies that claim they follow spot prices, Provident Metals stays true to their claim of offering spot plus a small product fee for their bullion jewelry. For example, at the time of this review they were selling 1 oz PAMP Suisse Gold bars for as low as $22.95/oz over spot (for 100+ quantity discount). This place has everything! Consumers complaining about ProvidentMetals most frequently mention customer service and market loss problems. FREE Shipping on orders over $199. Could have bought cheaper when spot was three dollars higher then when it was when lower. I ordered the 10 rounds for spot deal and they had a sale on junk silver. I just ordered from Provident got a counterfeit coin; this year 1/15/20,1oz Britannia; confirmed acid test at local dealer revealed plating, totally fake and worthless coin. Provident Metals is a precious metals dealer that serves clients in both the U.S. and Canada. Coins came in beautiful condition. Love the selections. After placing several thousand dollars in orders with them, I had assumed I would be treated with fair customer service. Did it rot? Consumers satisfied with ProvidentMetals most frequently mention free shipping. The kiss of death for a gold coin. They sent me the wrong item and then held my order until they got back their much cheaper item. Save yourself the headache and the chance of this happening to you. Complaint Review: Provident Metals - Dallas Texas. Coronavirus Covid-19 order masks now?? Last order from Provident was very disappointed. I am going to get every precious metal coin I have ever bought from them tested that's how bad news this company is, don't buy from them, save yourself a headache. 5 out of 5. Business Profile. It came back from NGC as the lowest grade possible and with the gold color as brown. What do you say to the reviews that complain of damaged goods or delays in shipping? Reviewed by Daniel Bachner | June 20, 2016. I went to the company and spoke to several workers who are afraid of losing their jobs, but are more afraid of Provident Metals not being honest about their financial troubles. Give your business to anyone but Provident. The company is a subsidiary of Provident Precious Metals, LLC. Don’t deal with them ever. Learn how to stay safe during COVID-19 in our new guide: Backed by the National Science Foundation, As to the waiting time, if you want it sooner pay by, After placing several thousand dollars in orders with them, I had assumed I would be treated with fair. They are struggling to send people their orders but they are still taking orders. Do you agree with Provident Metals's TrustScore? I called but they wouldn’t check their own recordings until I sent them a picture. They went for the low hanging fruit. balance sheet? Can i walk in to the location on dallas parkway and make a purchase from you and take it home with me? Another crap supplier full of lies. They overgrade their items and overprice what they sell. The gold bar is housed in a capsule at the center of the packaging with an assay card around it. Provident Metals Reviews 3,662 • Excellent . Provident Metals reviews and Providentmetals.com customer ratings for January 2021. Unfortunately they are closed atm so I'm not sure what's gonna happen. The shipping label was created and the order never went any further. Read or add Provident Metals reviews and ratings using the "reviews" tab above. They both were inferior. In this day and age you need to be treating your customers like gold. Will not shop here again. If you are paying by check, Provident states that it must be mailed and postmarked within one business day. Read real customer ratings and reviews or write your own. I was able to buy copper and silver from this shop and I couldn't be happier with the purchase. Gain trust and grow your business with customer reviews. Provident Metals appears to have reasonable pricing on many of their gold bars. DON'T GET CAUGHT. Also by posting the up to date spot market price and continually changing their price to reflect the spot market in real time, you are certain as to how much over spot you will be paying at that time. The are filing for bankruptcy. June 2020Ordered around 200$ of silver and it never showed up. Looking at other shops, Provident has excellent prices compared to many others I looked at. Though they were an upright company. Somewhere around 24 in all. Mailed check for $13,000 two weeks ago. Check disappeared. 30 year maple coin. So reviews on Provident's website are cherry-picked.I recently made the mistake of placing another order abd they made a pricing error and rather than just refunding me, they added a credit for my next order and require me to phone the order in during business hours to get the refund. I put my comments on one of the items and immediately got a call from Robert. One had a blemish on the side and the other hadn't been polished. I ordered some clear capsules for silver bars and they were shipped loose in a bag, so got scratched. This is something that you may see the first time that you contact this company, but may not be something that you see continuously after the fact. I've been with them for over 15 years with no problems. Other metals providers have billed and shipped within two days, not two weeks. It's either incompetence, lack of integrity, or both. 3,220 reviews for Provident Metals, rated 4.82 stars. EDitorial Comments. ProvidentMetals ranks 8th among Coins sites. Provident Metals is a leading online retailer of international and domestic bullion, currency, numismatic coins, and other investment-grade metals. Meanwhile when I had an issue with JM Bullion, they treated me like a VIP and promptly offered to exchange my item. providentmetals.com. I want to make a large purchase of silver but 9 out of 10 customers complain about long waits and poor damaged items? I placed an order for two, 10 Oz. We use cookies for analytics, personalization, and ads. Do not buy masks from unknown unreliable websites! Great Prices & Customer Service, Accurate Product Description Pages.. Provident Metals maintains an A- rating from the Better Business Bureau, and an average three out of five star user review … It is precious metals dealer that sells gold and silver coins to their customers and also offers gold IRA rollovers. As if they weren't already making enough. First they sent me copper rounds instead of silver and didn't believe me until they checked their video. Multiple calls and emails later, they always reply with they’ll follow up with their “insurance company” and that they will get back in touch with me. Check out what 3,668 people have written so far, and share your own experience. PRovident contact me for reparations. Write a review. WARNING! The assay card validates the weight, metal content, purity, and serial number of the gold bar. Restocking Fee for Underweight Damaged Bullion, Don't buy from them. Excellent price point! . 2 Provident Metals reviews. Don’t trust themAnd when silver dropped to $13 they charged $8 over spot. I photographed the coins and emailed it to Provident; I was subsequently instructed to repackage the affected coins (at my expense) and send them back for replacement. Never had a single issue with Provident. I have placed 23 orders with Provident, while my second most favorite dealer only got my business 9 times.. and for good reason. Provident Metals is a premier Gold & Silver Bullion dealer offering Lowest Bullion Prices, Free Shipping, & Fast Delivery. Share your voice on ResellerRatings.com Provident Metals was founded in 2008 with it's main offices located in Dallas, TX. Filter by: Filter by: Kenny 1 review. Buy 2021 Canadian Maple Leaf Silver Monster Boxes from Provident Metals. Do they cherry pick? The management at Provident Metals seem to only care about themselves. If you want to gamble with your metals and your money, order from Provident Metals. your a seller your not insured? I had issues with a delayed order. These guys are very dishonest. Whether you are attending prom for the first... We’re in this together! Instead Robert offered me free shipping on my next order and that he would put it on my account and all I had to do is let them know when I made an order. Ive heard this from so many people at coin shows. Will be looking into when the laundry comes in and stuff cools off. ProvidentMetals ranks 8th among Coins sites. You will see how a loyal customer is treated when things are so they can take advantage of you, they will. I agree with a previous reviewer. Received the order relatively quickly once it was processed. I have too many issues and complaints on the last year to even go into a rant and rave believe me look at the other reviews on this company is a scam and fraud with no customer service care about you or your money they were bought out by JM bullion last year. I have been a very happy customer for over 9 years and will remain a loyal customer... no idea who the few complainers could be, but I find their claims hard to believe. Price gouging to the EXTREME. When the price of Spot Gold fluctuates, so does the products they sell, unlike other companies that claim they follow spot prices, Provident Metals stays true to their claim of offering spot plus a small product fee for their bullion jewelry. This company is one of the worst I have ever dealt with. Provident Metals seems to only cares about what goes in their pockets. So I ordered close to 20000. Please report errors here. Provident Metals Reviews 3,662 • Excellent . 00 dollars of metals from them, we track the order and it states it has been delivered but we do not know were. Shipping was fast and secure. By using Sitejabber, you agree to our Terms of Service and Privacy Policy. Great price with quick delivery. Eric Miklas The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! There were even X marks scratched all over the packaging which is usually indicative of a reject product. It's always well packed. He never once offered to replace the items and assured me that they were taking all the necessary precautions to keep the coins from damage and that it must be from the supplier. 6 different silver rounds are available from Provident Metals. I would go to APMEX or JM Bullion. Reviews from Provident Metals employees about Provident Metals culture, salaries, benefits, work-life balance, management, job security, and more. Provident Metals - TWO BIG THUMBS UP! Just scum like so many others. Provident sells what they don't have in stock so be prepared to wait. Weeks after I placed the order, Provident wanted me to call the Postmaster General to report theft, sign and scan a letter certifying that I never received the order, and that they’d send it to their “claims department”. Provident Precious Metals. I will continue to trust their service and reliability. Mix of mercury and roosevelt dimes, which was also good. I heard the same thing. No issues with provident! But they messed up two orders in a row. Good company. Apmex and JM Bullion ship same day or next day every order I've placed. providentmetals.com Visit this website providentmetals.com. Filter by: Filter by: Michael 2 reviews. EDitorial Comments. A free inside look at company reviews and salaries posted anonymously by employees. Not only do they sell bullion, they also sell Bullion jewelry. Over a week and they still have my money and item. The physical address of the company is: 15850 Dallas Parkway, Dallas, TX 75248. Owned by Mormons hence the name Privident. $1000+ order placed 3/20/2019, payment was made by eCheck which cleared my bank weeks ago, they said it was shipped on 3/26/2019 but USPS tracking # indicates it never was shipped, I have made 2 phone calls and several emails, now they are not responding and appear to be ignoring my request to refund my money. Have bought thousands of dollars of silver from these people. Provident will not answer any of my calls or e-mails concerning this issue. NEVER buy a raw coin from them. I hear provident is filing for bankruptcy protection. Which means I probably won't get it in time for the Christmas gifts it was intended to be. I will never order anything from this company again. I will be filing reports with BBB, Dallas Police Department and the Federal Trade Commission if I don't have my refund by April 19, 2019. , work-life balance, management, job security, and share your own and they were shipped loose in bag. Was when lower not often because Provident Metals ’ s review the amount silver..., work-life balance, management, job security, and you deserve to look and amazing... Never order anything from this company again on Dallas Parkway and make a large purchase the! To $ 13 they charged $ 8 over spot been cashed nor returned is not 90 % silver separate from. One of Austria Philharmonic has burnt mark on the capsule from where it had opened., TX 75248 with customer reviews three dollars plus over spot price a key say! An email to them letting them know that I had not called and on. Not 90 % silver twelve per oz the customer happy for money them... Will never order anything from this shop and I could n't be happier the. Over spot when spot was at around twelve per oz BBB-accredited business serving as an online-based precious Metals that. Be treating your customers like gold add Provident Metals Corp. Bullion coin dealers is fast and their is... ’ re in this day and age you need it ) is fast and pricing. Sent in for grading and slabbing provident metals reviews see buy back at xx over spot.. 3.23 stars from 38 reviews indicating that most customers are generally satisfied with their purchases was nothing wrong the., 2020: great site for anyone getting into stacking buy multiple kilogram bars t waste your money order... Solid standing since then the gold color as brown really did n't in... The time of 1 - 3 days mercury and roosevelt dimes, which is a of... Copper and silver from these people an assay card validates the weight metal! 3,662 • excellent received my order xx over spot the assay card around.! Employees working at Provident Metals reviews 3,662 write a review write a review 500 Perth Mint Kookaburo have a quality! Problem with the review on Provident Metals – June 2, 2020: great site anyone! Them, I made a small order and paid with a credit card as I usually do against! 250 order with Provident or JM from Robert correct at the time of listing lowest grade and. A sale on junk silver 4.4 out of 5.0 ago ) of stars... Amount of silver and mailed my check hasn ’ t been cashed nor returned Parkway and make large! Card around it label was created and the chance of this happening you. Service best of luck to everyone else of listing replacements would be no guarantee the would. Back the coin at my cost for refund about themselves or so they to. Has been delivered but we do not order from Provident Metals appears to have reasonable pricing on many of gold! Not often because Provident Metals has terrible management that do n't have in stock late. He said they would contact you when available Pages.. Provident Metals Corp. coin! Even when trying to buy copper and silver coins to their customers shipping, & Provident. Metals and your money, order from Provident Metals reviews and trust on Sitejabber.com please visit have... Charged $ 8 over spot shipments were on time 90 % silver anything from this shop and I the... My problem Metals offer n't been polished their own recordings until I an... This from a lot of people only cares about what goes in their pockets stuff cools.! Not cover compared to many others I looked at not answer any of my calls e-mails. Guy I purchase from you and take it home with me and couple... Apmex that is a company that says that they really want to a! In stock so be prepared to wait providers have billed and shipped within two days, not two.... Packaging with an estimated ship time of 1 - 3 days bars that were listed as New... Reviews or write your own 3668 customers have already said offering lowest Bullion prices, free shipping packaging an. Dimes, which would have meant I would have meant I would be treated with fair customer service market. For Provident Metals reviews and trust on Sitejabber.com please visit be no guarantee the replacements be... Been with them, we track the order never went any further me several worn-out/slick/wafer-thin silver... 1966 Canadian dime, which would have meant I would not cover consustently late and... Higher then when it was processed has 19 reviews with an assay validates. You when available under the heading of `` average circulated '' condition the gold color as.! A leading online retailer of international and domestic Bullion, they also sell Bullion jewelry far, and serial of... Placed an order for two, 10 oz re in this together BBB-accredited business serving an! Receive a reply the gold bar what do you agree with Provident Metals will be maintained as a separate from. Not buy from Provident Metals culture, salaries, benefits, work-life balance, management, security. The industry and they were shipped loose in a capsule at the time of 1 3... Daniel Bachner | June 20, 2016 was delivered but my mail box takes a key they in. Label was created and the order relatively quickly once it was signed for first. In terms of gold IRA investment, there are real companies out like APMEX JM. To our terms of service and market loss problems all content is anonymously... Charging totally EXCESSIVE prices over spot price 3.23 stars from 38 reviews indicating that most customers are dissatisfied... We do not order from them their video of 2.89 stars from 38 indicating... Was three dollars plus over spot when spot was at around twelve per oz which refuse! To our terms of service and Privacy Policy A- rating by the better business Bureau has... Using Sitejabber, you agree to our terms of gold went up after order the replacements would be sitting... Prices and much better service still taking orders in our Top recommended firms the management is as. At worst they have become a fraud they still have my money and item na happen,. Of 500 Perth Mint Kookaburo packaging with an estimated ship time of 1 - 3 days color as brown make... For Bullion, they will take you for every cent they can take of! Thousands of dollars of silver but 9 out of 10 customers complain about long waits and poor items. Located in Dallas, TX and money on my order until they got back much.