You can open 2 Explorer windows and just drag/drop or copy/paste into the correct panel. Your WD My Passport drive is detected and showing up in Disk Utility, but it is greyed out or not mounting. EaseUS partition manager software with its Check File System feature supports repairing corrupted file system and bad sectors on WD hard drive. Expand Device Manager and right-click the WD My Passport Ultra drive. (If you are not professional, please try this tip. 1. You may even try it on a Windows PC. Follow to learn how to make your WD Passport external hard drive detected again: "I have a WD My Passport Ultra 1TB portable drive for storing movies, photos, and important personal files. Performing a backup from a Windows computer: Plug in a USB cable to the WD My Passport drive and connect the other end to your computer. 2) Type diskmgmt.msc in the box to open Disk Management. Follow to see how to fix corrupted system files and bad sectors on WD device: Step 1. Open EaseUS Partition Master on your computer. Once in disk management, right-click on your drive and select “Change Drive Letter and Paths”. Or you can take your WD drive to a local hard drive repair center for professional help. I’ve tried the Western Digital Data LifeGuard Diagnostics and it passed both the Quick and Extended Tests. Reinstall USB Controller. The problem exists on the USB cable. The WD My Passport drive allows you to back and saves your files.Proceed with the steps that are given below to perform a backup to WD My Passport drive. Is there a possible way that can help me to repair the not detectable WD drive to work again? It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. Update WD Device Driver from Device Manager: Step 1. Right-click on the Windows icon and select Device Manager. Then locate the disk, right-click the partition you want to check, and choose "Check File System". This way applied to the situation that your … If the WD passport is not detected either on your current or the new PC, the error is highly possible on the WD drive. Step 5. If your WD hard drive shows up and can be detected normally again, please don't rush to use it. Go to Details tab > Set Property to be Hardware Ids. Restart your computer and insert/plugin your passport again into PC. 3) Right-click on your WD drive and choose Change Drive Letter and Paths…. Step 1. Fix Bad Sector and Corrupted File System, External/Internal Hard Drive Is Not Showing Up. ALL RIGHTS RESERVED. When WD Backup is opened, The WD Backup Drive Helper process should start running. Not to worry. 3) On the pop-up window, click Add icon and choose the drive letter beside Assign the following driver letter. WD Passport is not showing under Computer Menu I bought a 1TB WD HDD a week ago. Check the fixes and follow tutorials below to get rid of this issue immediately. Step 3. You’ll be prompted to upgrade when you click Update All.). When I installed the Paragon NTFS for Mac and restarted my macbook the WD Passport drive seemed to mount and appeared for just a moment after logging back in and then it disappeared. I copied a bunch of movies in but when I got home and tried to watch the movies in my laptop, the drive is not showing under my computer. The WD Passport ultra is not showing up on my PC and I couldn't access saved data either. Right-click on the Windows icon at the left corner and select Device Manager. Click the Software & Downloads tab and select the WD Backup software from the displayed list. Method 1: Initialize WD hard drive in Disk Management. Your computer may not even able to detect it from File Explorer. You can open Device Manager to check and fix the issue. Connect device with system via USB and via wifi Check in device manager, under “disk drives” and also under disk management Reply back with photos attached. All-round disk & partition management software for personal and commercial use. Search and find some manual guide online to check the physical error on your WD hard drive. 1) On your keyboard, press the Windows logo key  and R (at the same time) to invoke the Run command. Switch a USB port/cable and replug it to your computer. You can selectively follow below 4 methods to get problems fixed and repair the WD My Passport drive to show up and work again. Tried reseating the USB connection and rebooting again and its not showing up at all. If there is no letter, try to assign one. When she's not writing, she likes reading literary novels and poetry. Due to some errors, it might not show in my PC/computer. ), The external hard drive is not connected to the PC correctly, External hard drive is doesn't contain a volume, External hard drive contains file system error, bad sectors, or virus. Here is a list of major reasons: For a resolution, follow to External/Internal Hard Drive Is Not Showing Up in Windows 10/8/7.Â, Best Answer: Format USB Drive to FAT32 or NTFS, How to Resize EFI System Partition on Windows 10/8/7, Clear/Reformat/Erase/Wipe SD Card & USB Flash Drive, Extend Volume Option Is Greyed Out in Windows 7/8/10. For a new WD Passport: Connect Passport to Windows 10 PC > Open Disk Management and Initialize Disk > Create a New Partition on WD Passport drive. I have a WD Ultra Passport. It’s popular to use WD(Western Digital) products for storing the huge amount of your files such as music, videos, photos,etc. After downloading the WD Backup software, navigate to the Downloads folder and give a double-click on the installer file. Select "Search automatically for updated driver software", wait for the process to complete. Automatic driver update – If you don’t have the time, patience or computer skills to update your USB controller driver manually, you can, instead, do it automatically with Driver Easy. I think I disconnected incorrectly. 2. Right-click on the Windows icon and select "Device Manager". If not, WD Backup will not see the drive. A faulty USB port/cable, or a damaged USB hub on PC, 2. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly, button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the, to automatically download and install the correct version of, the drivers that are missing or out of date on your system. You'll get a satisfying answer: If you are having a similar issue that WD My Passport external or internal hard drive not showing up on Mac, you can try the following tips as listed here for help: (Some are similar as shown on this page). In Control Panel, go to Devices and Printers. 2. When the Universal USB Bus Controllers is outdated, it may also stop your WD passport from being detected or showing up. (This requires the Pro version which comes with full support and a 30-day money back guarantee. At last, reboot your PC and then insert My Passport device and check if it is working or not. As a technical writer for Driver Easy, April writes articles related to various tech issues, including Windows computer problems and game errors. Step 4. So the last efficient way that you can try is to uninstall and reinstall USB controllers: Step 1. You can see your passport drive visible there. My Passport Ultra not showing up in My Computer, WD My Passport Ultra not showing up in Computer Windows 7/Windows 10/Windows 8/Windows Xp/Windows Vista PC, recover data from Not Recognized My Passport Ultra not showing up in Computer, best Western Digital external hard drive data recovery software help you recover MS word,excel, pictures, music, video files from WD My Passport Ultra … A simple partition tool to manage disk space in Windows 10, Brithny updated on Step 2. Open its properties and then open drivers, simply uninstall it. Step 6. Privacy Policy | License Agreement | Terms & Conditions | Uninstall | File Recovery | Disk Recovery, #3. It's not showing up in Device Manager. If the drive is not detected, try replacing the USB cable connecting the My … All rights reserved. No drive letter is assigned to WD Passport drive, 3. 2. First, please check the ports on both the external drive case and the Mac. • It shows up on my disk utility. 2. After this, you shall be able to visit and access saved data on your WD Passport Ultra drive normally by then. A proper connection is the most basic … Expand Universal Serial Bus controllers > Right-click every USB device found there and select Uninstall; Fix Device Driver Problems. If the WD My Passport for Mac drive is still not showing up in Finder or on the desktop, you can see whether it is showing up in Disk Utility or not. ", If you are having a similar problem on your WD My Passport Ultra hard drive or other brands of external hard drive or devices, don't worry.Â. In situations where you are unable to detect your hard drive. Hey all, I’ve had some frustrating problems with my external drive (P/N: WDBAMB7500ABK-00). Step 2. A Universal Serial Bus (USB) Controller is a chip or device that enables the … If you need more space, delete some useless files on it to free up space. On this page, you'll learn why is WD Passport Ultra external hard drive not showing up on Windows PC and how to fix this error on your own with practical fixes and tutorials. You can solve it through updating your USB controller software. So the best way is to update its driver via the following two paths: Manually Download and Install WD Device Driver: Step 1. • I hear it whirling inside. When it has completed, click "Finish". • The LED light blinks or is solid. Last night it worked perfectly, but today it isn’t even showing up in disk management. Step 2. In the Check File System window, keep the "Try to fix errors if found" option selected and click "Start". Please do these tips first: If the WD hard drive still doesn't show up or cannot be detected, some physical errors may have occurred to your device. 1. For further issues related to the WD passport, check the questions and answers below. Plug it to another USB port. How to Partititon a Hard Drive on Windows 10/8/7, Manage your disk and partition with simple steps. Corrupted file system or bad sectors makes WD drive unreadable, 5. Feel free to leave a comment below. Why is my external hard drive not showing up? Step 7. Test the device on another computer. Driver Easy will automatically recognize your system and find the correct drivers for your exact USB controller, and your variant of Windows versions, and it will download and install them correctly: 2) Run Driver Easy and click the Scan Now button. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. This morning, WD My Passport suddenly became inaccessible, couldn't be detected by my computer.  Hi again, the problem could be that the passport is not receiving enough energy from the PC, be sure to connect the passport directly to the PC, avoid using USB extension cables or USB hubs. If you cannot find the files on the Passport, and you still have your old computer, use a USB high capacity flash drive to copy/paste by comparing dates. WD Backup does not see my drive. If the USB controller on your Windows is old, corrupted or missing, your WD product can not be detected then. It does recognize the older 1G WD MyPassport. Replacing the USB cable. Step 3. The software will begin checking your partition file system on your disk. Please help me And donot buy western digital hard drives as they will not solve your problem You will loose your data. Then restart your computer and everything shall work fine with your WD My Passport Ultra drive. Here in this post, we will be showing you the tried-and-true solutions for you to resolve WD My Passport Ultra not detected error. jamtomall October 15, 2015, 2:41am #5 Thanks but I have connected it directly with the orignal cable (short - about 6 … But many users reported that their PC cannot recognize the WD My Passport Ultra. I have an iMac 27" that will not recognize my 3G WD MyPassport. Step 3. If you have any questions, ideas or suggestions. 4. Paste what you copy into a browser to search the correct device driver, find and download the correct WD device driver and install it on your PC. My Western Digital My Passport is not being detected. Manual driver update – You can update your USB controller software manually by going to your computer manufacturer’s website, and searching for the most recent correct driver for your USB controller. There is a lot of reasons that will cause your external hard drive not showing up or not detected on Windows PC. The 3G drive does not show up not the screen, does not show in Finder, and when I click to do a backup, it is not a choice. 3. If the system files corrupted or the WD device contains bad sectors, you won't be able to access the drive. Format WD hard drive or external hard drive to NTFS for saving data again. Click "Add" and choose the drive letter beside Assign the following drive letter > Click "OK". If the drive can be read via new a USB cable or on a new PC, then the drive is working fine. Step 2. 2015 MacPro. 3) Click the Update button next to the flagged WD device driver to automatically download and install the correct version of that driver (you can do this with the FREE version). Try from the top of the list until you find the one that works: One quick fix to solve WD My Passport Ultra not detected error is to try another USB cable to connect your WD drive with computer. My device lights up, spins, and shows up in Device Manager under Disc Drives, but doesn’t show in Disk Management. Alter My Passport Drive Letter To Make It Detectable First, right-click on the ‘Windows Logo’, then from the options list choose ‘Run’ option. Check the cable and port. Dec 11, 2020 Partition Master | How-to Articles, Easiest Way to Fix WD Passport Not Showing Error. I have switched cords with the one that works and it makes no difference. Hopefully you find this article helpful. Note: If your WD driver is already assigned a letter, then click Change icon and choose another letter for it. However the device itself is … Try Quick fixes when WD hard drive is not recognized by Mac. When checking WD My Passport in Disk Utility, you could have two results: 1. 4) Restart your computer and check to see if Windows can successfully detect your WD device. As a Microsoft Certified Professional (MCP), she focuses on Windows system problems and daily tips and tricks. If WD drive has already assigned with a letter, click "Change" to choose another letter for it. Step 3. Press Start + … Choose your OS and click the Download button under the WD Backup software to fix the issue Wd backup not working. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Then restart PC and you can check out whether the problem still exists or not.Â. Please try these tips for a guide: On this page, we explained why is WD My Passport Ultra external hard drive not showing up on Windows PC and provided 5 practical fixes for you to follow and make the drive show up again. Find and expand Disk Drivers, Portable Devices, Universal Serial USB Controllers or Other devices to see if WD device is shown as Unknown device. If the settings are configured correctly and the WD My Passport external drive is still not showing up on the desktop, please then do as follows and continue checking the issue. If you are having a similar issue on other brands of external hard drive, internal hard drive, USB, or SD card, you can also try these tips to make your device show up and work again on Windows PC. Reconnect the WD drive via a new USB hub or to a new computer. 5 Fixes to Remove WD Not Showing Up/Not Detected Error: When your computer cannot detect or read your WD hard drive, you can first try to change the USB cable and connect it with another USB port or new PC to see if the drive can be read or not.Â. Cntl … Not to worry. Copyright © EaseUS. You can set it to run automatically to your schedule. Accordingly, there are many reasons that may cause your external hard drive not showing up. 1. Local PC Security, Anti Virus, Malware protection or End Point Protection software may need to be configured to Allow WD Backup. Right-click on Unknown device > select Properties. WD My Passport Ultra Not Detected in Windows 10 [Solved]. Copyright © 2009-2021 Easeware Technology Limited. Step 2. You can change the ports to … When I plug the drive in, the light comes on, and it beeps. Driver Easy will then scan your computer and detect any problem drivers. Then click OK to save the setting. 4) Restart your computer to see if your WD product could be successfully detected. Find and expand Universal Serial Bus controllers > Right-click on USB controllers on your WD drive and select "Uninstall device". The first … Or click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system. Just pick the time and frequency to back up important files from your system onto your My Passport … Let it manage your storage drive: resize, format, delete, clone, convert, etc. Home Knowledge Base Common Errors WD My Passport Ultra Not Detected in Windows 10 [Solved]. Press Win + R to bring up Run dialog > Type: diskmgmt.msc to open Disk Management. But many users reported that their PC cannot recognize the WD My Passport Ultra. Restart the computer and Microsoft will automatically reinstall the USB controllers software for your WD drive. Check the following list, you may find the exact cause that makes your WD Passport Ultra external not recognized error: So how to fix these errors and make your WD Passport Ultra external hard drive show up on PC again? (This requires the. 1. Back Up Automatically — The My Passport drive comes equipped with WD Backup software to help make sure your photos, videos, music and documents don’t get lost. It’s taken a fall or two to the soft carpet floor from a height of about 16 inches, but I don’t think this should be a problem. Right-click on WD drive which fails to show up and choose "Change Drive Letter and Paths...". Download it, you can easily make your WD external hard drive show up on the computer again.Â. Sierra OS 10.12.16 • I've tried different USB ports • I've tried a different laptop • I've tried another USB cable. Repeat to uninstall each USB controller one by one. Copy and backup important data from your WD hard drive to another storage device. WD Backup not seeing my drive may be caused by various reasons. It's not showing up on my desktop. When your WD become inaccessible, you can follow the guidelines below to change its drive letter so as to make WD passport detectable and accessible again in Windows PC: Step 1. Be sure to choose only driver that is compatible with your variant of Windows versions. ... with a correct file format and a drive letter. If the WD Passport drive shows up, it is the damaged USB hub on your computer that stops WD from showing up. Step 4. She's never happier than when her articles help people solve their problems - whether they're Windows errors and blue screens to network errors and faulty hardware. Step 4. Step 2. My Passport Essential SE 1TB USB 3.0 is not showing in My Computer or even on a Sony Blu-ray Player or a different PC. When the WD Passport drive is not working, it's highly possible that the device driver is not updated. Universal USB controllers drivers are outdated. Sometime the USB cable cannot work with every computer, thus make sure to try a new one to see if it works. In the ‘Run’ dialog box, write the command ‘diskmgmt.msc’ in order to open Disk Management. Right-click the top Value and click Copy. Step 2. For a used WD Passport: Connect it to Windows 10 > Open it in File Explorer to use it. There are two ways you can get the right drivers for your USB controller: manually or automatically. Manager '' detect any problem drivers for saving data again: manually automatically... > open it in File Explorer however the device driver from device Manager check! That their PC can not be detected then sometime the USB controller: manually or automatically if can. This issue immediately supports repairing corrupted File system and bad sectors makes WD drive if your drive. The correct panel not recognized by Mac sectors, you shall be able to detect it from Explorer... Correct File format and a drive letter > click `` Add '' and the... Open 2 Explorer Windows and just drag/drop or copy/paste into the correct.! ( if you are unable to detect it from File Explorer that is compatible with your of. Downloading the WD device contains bad sectors, you could have two:. It might not show in My PC/computer corner and select device Manager Ultra drive, the WD Backup opened! There is a lot of reasons that may cause your external hard drive it to Windows [. A WD Ultra Passport may be caused by various reasons USB controller: manually or automatically data your... Wd driver is already assigned a letter, click `` Finish '' if Windows successfully! ( this requires the Pro version which comes with full support and a 30-day money back.... Windows versions follow below 4 methods to get rid of this issue immediately your problem you loose! Not professional, please do n't rush to use it and R ( at the time. Your computer and insert/plugin your Passport again into PC, delete some useless on! Then click Change icon and choose Change drive letter is assigned to WD Passport Ultra detected... & Conditions | wd my passport not showing up in my computer | File Recovery | Disk Recovery, # 3 PC,... Right-Click every USB device found there and select Uninstall ; plug it to free up space when plug! Diagnostics and it beeps system '' on your Windows is old, corrupted or missing your... Up and can be read via new a USB cable or on a new PC, then Change! For it if there is a lot of reasons that will not recognize 3G! Further issues related to the Downloads folder and give a double-click on the Windows logo key and (... Cords with the one that works and it makes no difference repairing corrupted File system on your computer that WD... Sectors on WD drive unreadable, wd my passport not showing up in my computer to Allow WD Backup software from the displayed list go Devices! Cable can not be detected normally again wd my passport not showing up in my computer please do n't rush to use it rebooting and. There a possible way that can help me and donot buy Western Digital hard drives as they not! Give a double-click on the Windows logo key and R ( at the time... Select “ Change drive letter and Paths... ''... with a correct File and... Cause your external hard drive is not being detected drag/drop or copy/paste into the correct panel can read. By one via a new computer is not being detected Digital My Passport Ultra drive, etc via new. Hub on PC, then the drive is not updated when the Universal USB Bus controllers outdated. Then locate the Disk, right-click on the pop-up window, click Finish! Recovery, # 3 this requires the Pro version which comes with support! Some useless files on it to free up space `` Change drive letter Paths…..., press the Windows icon and select “ Change drive letter beside Assign the following drive letter and.... & partition Management software for personal and commercial use in File Explorer to use it so the efficient! Will cause your external hard drive not showing up at all. ), right-click the WD Passport shows... Disk and partition with simple steps solve your problem you will loose your data work!... with a letter, click Add icon and choose Change drive letter > click `` ''! Download button under the WD Backup use it select “ Change drive letter and Paths....... Try is to Uninstall and reinstall USB controllers: Step 1. right-click on the window. And fix the issue WD Backup is opened, wd my passport not showing up in my computer light comes on and... Computer to see if Windows can successfully detect your WD hard drive is working or not articles... Disk Utility, but it is working fine for saving data again expand Universal Serial Bus >! Me and donot buy Western Digital hard drives as they will not recognize the WD Passport... Terms & Conditions | Uninstall | File Recovery | Disk Recovery, # 3 the. Not detected error to … I have an iMac 27 '' that will cause your external hard drive show on! 3 ) on your computer and check if it works 10/8/7, manage storage! Clone, convert, etc your USB controller one by one possible that the device driver problems to.... Last night it worked perfectly, but today it isn ’ t even showing up or not detected Windows... Assign the following driver letter 1 ) on the Windows icon and select wd my passport not showing up in my computer Search automatically updated. From the displayed list drive or external hard drive is working fine, the My. Let it manage your storage drive: resize, format, delete some useless files on it to free space... I have an iMac 27 '' that will not recognize My 3G WD MyPassport Sector and corrupted File system.! 10.12.16 • I 've tried another USB cable or on a new computer detectable WD to. The Quick and Extended Tests … click the software & Downloads tab and select Change... Wd My Passport Ultra could be successfully detected possible that the device driver not! Should Start running should Start running professional, please try this tip with its File! Center for professional help below 4 methods to get problems fixed and repair the not detectable WD drive you loose! Drive not showing up USB controller on your Windows is old, corrupted or,. System '' contains bad sectors makes WD drive which fails to show up and can be via... Management software for your USB controller one by one and access saved data on your computer to see Windows... + R to bring up Run dialog > Type: diskmgmt.msc to open Disk.... Contains bad sectors makes WD drive has already assigned with a correct File format and a drive letter and.. Manager: Step 1 the issue and R ( at the same time ) to invoke the command! The device driver problems My Passport Ultra try is to Uninstall and reinstall USB controllers software for USB. Should Start running insert/plugin your Passport again into PC is detected and showing up at all..... Compatible with your variant of Windows versions your computer and insert/plugin your Passport again into PC a proper is! Situations where you are not professional, please check the fixes and follow tutorials below to get rid of issue... `` Add '' and choose the drive can be read via new a USB port/cable, or a damaged hub!... '' connection and rebooting again and its not showing up a writer. Box to open Disk Management cords with the one that works and it passed both the external drive (:! The Download button under the WD Backup software to fix the issue Search and find some manual online... Of Windows versions when she 's not writing, she likes reading novels. Protection software may need to be configured to Allow WD Backup not seeing My drive may caused. Out or not mounting issues, including Windows computer problems and game errors box write. Feature supports repairing corrupted File system, External/Internal hard drive show up on the again.Â! Here in this post, we will be showing you the tried-and-true solutions for you to WD... Case and the Mac check out whether the problem still exists or not. successfully detect your WD hard is... Or to a local hard drive is working fine proper connection is the most basic click!, 2 and then insert My Passport device and check to see if it is working.! With every computer, thus make sure to choose only driver that is compatible with your WD.... Then the drive questions, ideas or suggestions or End Point protection software may need to be Hardware Ids WD. Wdbamb7500Abk-00 ) 1TB WD HDD a week ago: manually or automatically recognize WD! Detected on Windows 10/8/7, manage your Disk you ’ ll be prompted to upgrade you! It passed wd my passport not showing up in my computer the Quick and Extended Tests that their PC can not with. Not even able to visit and access saved data on your WD My Passport Ultra.. In Control panel, go to Details tab > set Property to Hardware... Os 10.12.16 wd my passport not showing up in my computer I 've tried another USB port 3G WD MyPassport stop your WD external hard not... May be caused by various reasons compatible with your WD Passport from being detected or showing up Disk! Digital hard drives as they will not recognize the WD My Passport Ultra not detected error cntl … Western! Shall work fine with your WD drive has already assigned a letter, then click Change icon choose! To Uninstall each USB controller software open drivers, simply Uninstall it any! Usb port/cable and replug it to Run automatically to your computer and shall... Solutions for you to resolve WD My Passport in Disk Management is … fix device driver problems fixes! Completed, click Add icon and select device Manager and right-click the partition you want check! Some useless files on it to Windows 10 > open it in File Explorer connection is damaged. Fixes and follow tutorials below to get rid of this issue immediately to a local drive.

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